Privacy Policy

Privacy Statement

This Privacy Policy applies to the Fordingbridge Chiropractic Clinic website. This website is provided for information and may link to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Fordingbridge Chiropractic Clinic is not responsible for the privacy practices of such other sites.  We encourage you to look at the security sites that you visit and their privacy statement.

We believe that transparency is the key to any healthy relationship. We appreciate that you are trusting us with information that is important to you, and we want you to be clear about how we use it.

Information We Collect and Use Information

We collect the following personal information from you on the Fordingbridge Chiropractic Clinic website

• First and Last name
• Email address
• Phone number

By entering this information, you are providing personal information that will be used by Fordingbridge Chiropractic Clinic for the sole purpose of scheduling your appointment or returning your contact request.

If you choose to subscribe to our website or blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails are general and never disclose personal or health information. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails from us.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Fordingbridge Chiropractic Clinic website:

We collect data from the device and application you use to access the Fordingbridge Chiropractic Clinic website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

We collect usage data that may include which Fordingbridge Chiropractic Clinic webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Fordingbridge Chiropractic Clinic collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Fordingbridge Chiropractic Clinic email messaging and to monitor and improve email deliverability and open rates.

How Information Is Shared

Unless specifically agreed to by you, Fordingbridge Chiropractic Clinic will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties in such cases we have to:

(i) comply with valid legal requirements such as a law, regulation, search warrant, or court order.

(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

Accessing your personal data

Under data protection legislation an individual has the right (subject to certain exemptions) to access the information that an organisation holds about them. Accessing personal data in this way is known as making a subject access request.
Any person wishing to access their personal data under the provisions of the General Data Protection Regulation and Data Protection Bill 2018 should make a Subject Access Request (SAR). We encourage you to use the SAR form which can be downloaded here. The form should be sent to info@Fordingbridgechiropacticclinic.co.uk.

We will comply with SARs as quickly as possible but will ensure that the information is provided within 1 calendar month from receipt of identification unless there is good reason for delay. If you are able to describe the data you seek clearly, this will reduce any likelihood for delay. We may refuse requests that are deemed manifestly unfounded or excessive and reserve the right to charge a fee for these. In such cases the reason for refusal, delay, or any fees payable will be explained in writing.

Fordingbridge Chiropractic Clinic has a duty to establish the identity of the requester. The identification required is usually one document that includes photo identification and a signature, such as a photo driving licence or a passport, plus a current utility bill or bank statement showing your name and address.

Data Retention

We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Collect and Use Information section.

Analytics and Advertising Services Provided by Others

In addition, our website uses Google Analytics, a web analytics service provided by Google. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United Kingdom. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.

We use this information to conduct research and analysis to better understand how visitors are using the Fordingbridge Chiropractic Clinic website, so that we can improve our website experience. From time to time, Fordingbridge Chiropractic Clinic or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Fordingbridge Chiropractic Clinic and its operations contractors and will never be given or sold to a third party.

Cookie Policy

We use cookies and other technologies to ensure that everyone who uses Fordingbridge Chiropractic Clinic website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. You can find more information about cookies at: cookiesandyou.com.

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you.

Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

List of cookies used by Fordingbridge Chiropractic Clinic

Our Policies for Children

We are committed to protecting the privacy of children. Neither Fordingbridge Chiropractic Clinic nor any of its services are designed or intended to attract children under the age of 13.

Information Security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact us.

Changes to This Policy

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Fordingbridge Chiropractic Clinic site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Accessing your personal data

Under data protection legislation an individual has the right (subject to certain exemptions) to access the information that an organisation holds about them. Accessing personal data in this way is known as making a subject access request.  Subject access requests are different to requests submitted under Freedom of Information (FOI) legislation, which relate to information about the organisation itself.  Our freedom of information procedure can be downloaded here.

Any person wishing to access their personal data under the provisions of the General Data Protection Regulation and Data Protection Bill (to become Act) 2018 should make a Subject Access Request (SAR). We encourage you to use the SAR form which can be downloaded here. The form should be sent to the Data Protection Officer (DPO) via dpo@aecc.ac.uk.

The DPO will then coordinate the gathering together of the appropriate information. The University College will comply with SARs as quickly as possible but will ensure that the information is provided within 1 calendar month from receipt of identification unless there is good reason for delay. If you are able to describe the data you seek clearly, this will reduce any likelihood for delay. We may refuse requests that are deemed manifestly unfounded or excessive and reserve the right to charge a fee for these. In such cases the reason for refusal, delay, or any fees payable will be explained in writing.

The DPO has a duty to establish the identity of the requester. The identification required is usually one document that includes photo identification and a signature, such as a photo driving licence or a passport, plus a current utility bill or bank statement showing your name and address.

Who We Are and How To Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

Data Protection Officer

Fordingbridge Chiropractic Clinic
2 Crantock Grove
Fordingbridge Dorset BH8 0HS
01202 300320

contact@Fordingbridgechiropacticclinic.co.uk

This Privacy Policy does not protect you when you send content, questions or ideas to Fordingbridge Chiropractic Clinic via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours.

Legal Disclaimer

The information contained in this Site is for general guidance on matters of health interest only. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, Fordingbridge Chiropractic Clinic is not responsible for any errors or omissions, or for the results obtained from the use of this information.

All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

In no event will Fordingbridge Chiropractic Clinic, its related partnerships or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Certain links in this site connect to other websites maintained by third parties over whom Fordingbridge Chiropractic Clinic has no control. Fordingbridge Chiropractic Clinic makes no representations as to the accuracy or any other aspect of information contained in other websites.

Copyright Statement

Content on this website, including text, graphics and media is used under license from third party suppliers or is copy right to Fordingbridge Chiropractic Clinic.  Content on this site may not be reproduced for any commercial purposes.

Fordingbridge Chiropractic Clinic – All Rights Reserved.

Last Updated: 5 January 2022